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Help and Information

Helpful Information
 


Print Mojo.com > Frequently Asked Questions

If you have any questions not answered by this page, you can also contact our Live Help department using the button below:

How much does it cost?
What are the prices of your printed t-shirts, hats, etc?
Do you Print on Demand or do I have to pay up front?
Can you put in custom neck labels with my company name instead of the t-shirt manufacturer's name?
What if I don't want a store? I just want some t-shirts screen printed and sent to me and I'll do the rest.
Can I use my own domain name and customize/host the store on my own website or server?
Can you print on dark colors?
How do I earn money?
How does this thing work?
What type of printing do you offer?
What kind of products do you offer?
If I upload my design, who owns the rights to the artwork/idea?
What about print locations and print sizes?
Is there a minimum order size?
Is there a maximum number of colors you can print?

Can you do specialty printing like glow in the dark?
Who processes the orders?
How do I get paid?
I have a question that wasn't answered here, can you help? Is there a phone number I can call?
I'm sold! How do I get started?

 

How much does it cost?

We set-up and host your store for free. We process payments from your customers for free. We help you manage your inventory for free.

The only thing you pay for are the screen printed or embroidered products that you want to carry at wholesale prices, plus a small fulfillment fee of $3.50 for each order we ship out for you.

We waive many of the normal fees associated with getting quality printed products. We do not charge screen or setup fees with our screen printing services, or digitizing fees with our embroidery services*.

Our simple product pricing includes the price of the garment and the cost of the printing.

By ordering only the inventory you want to carry up front, we are able to give you lower, true wholesale pricing for your merchandise.

This means you can earn more per sale with your mark-ups.

You can see our complete list of fees in our Terms of Service.

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What are the prices of your printed t-shirts, hats, etc. ?

Since we have a wide variety of products and the pricing of each varies depending on the garment, the quantity purchased, and the number of colors printed, it wouldn't be possible to give you one price for the t-shirts.

However, once you signup as a PrintMojo merchant (it's free to sign up) and your application is approved, you have instant access to all of our pricing for each garment we carry. All you have to do is Login and click Get Pricing to get the quote on the garment and quantity you're interested in.

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Do you Print on Demand or do I have to pay up front?

Due to the setup and costs involved in our printing process (quality screen printing and embroidery), it is not possible to "Print on Demand".

We require a minimum order of at least 25 shirts of the same design to be prepaid. We then print the t-shirts so that they are in stock and ready to ship when your customer places an order from your store.

Print on Demand places usually use "Heat Press" or "Dye Sublimation" to print their garments. This is why they cannot print on black t-shirts or print the color white.

Since we use retail quality screen printing and embroidery, we do not have those print limitations, however, the setup time to print a quality screen printing job does not allow for just "one" shirt to be printed at a time. You can see more information on the screen printing process here.

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Can you put in custom neck labels with my company name instead of the regular t-shirt manufacturers name (ex. Hanes, Fruit of the Loom, etc)?

The shirts we print on all have the manufacturers label in the neckline.

We do have a supplier that will add your label to the neckline of the shirts (you supply the labels) with a minimum garment order of 144 pieces.

Most garment manufacturers require quantities in the 1000's before they allow custom labels. We find that leaving the manufacturers label in lets the customer know that their shirts are printed on quality garments.

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What if I don't want an online store? I just want some t-shirts printed and sent to me and I'll do the rest.

PrintMojo.com is an all-in-one solution, in that, we provide the printing, store hosting, fulfillment, order processing and warehousing all in one service. We also ship the products to your customer's door as they place orders through the online storefront that we create for you.

If you are interested in just having t-shirts printed and want the whole order shipped to your location so that you can handle the order taking and warehousing, you can get a quote for Screen Printing services without the fulfillment through our screen printing service website at Circle R Printing.

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Can I use my own domain name and customize/host the store on my own website/server?

There are a couple of ways you could use your own website address in conjunction with a PrintMojo store:

  • You could go to the place where you registered your domain and see if they offer a forwarding service. If so, you can forward the domain directly to your PrintMojo store address.
  • If you have a hosting account for your domain name that allows for the use of PHP scripts, we have a free script that you can install on your website that will allow you to host your PrintMojo store on your own website. You can then customize the look of the store to match your existing website if you have one.

    That way, the customer shops on your site for the majority of their shopping experience, and only during the final checkout process is the customer transferred to the PrintMojo site for a secure checkout.

The script does require that you have the ability to install a simple PHP script and edit HTML to customize it to your liking.

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Can you print on dark colors?

Yes! Since we only print using the highest quality screen printing and embroidery standards, we can print full color designs on any color garment, without restrictions. From black shirts to red polos, blue baseball caps to forest green hoodies, we've got you covered.

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How do I earn money?

Great question! Because we sell you the products you want to carry at a discounted, wholesale price, you are able to resell the products at true retail price for greater profits!

For example, your store features a popular design that you want printed on a black t-shirt with white ink on the front. We can sell you 24 high quality, 100% cotton, brand name black t-shirts screen printed with your design for $8.15 each. That's all you pay for the garment AND the printing! You decide that you want to sell these shirts for $15 in your Mojo Store. Your profit is the difference between your wholesale price and the retail price you set. Our fulfillment fees are per ORDER, not per shirt. The larger your order with us, the better pricing we can give you.

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How does this thing work?

You have a design (or many designs) that you want to sell on t-shirts, caps, sweatshirts, polos, totebags, or other products.

You pre-order those products from us at wholesale prices.

We screen print or embroider your products.

We warehouse your products and create an online store where you can sell those products.

You mark-up the products to the price that you want to resell them in your store.

You send customers to the store we create for you and generate sales.

As your store generates sales, we ship the products, directly to your customers and help you manage your inventory.

Every month we send you your earnings. You get back the price you paid for the products, plus the profit from your mark-ups. Our fulfillment fee for the products we shipped for you is also deducted at this time.

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What type of printing do you offer?

We want you and your customers to be happy with the products you sell. That is why for over 20 years we have perfected the art of professional quality screen printing and embroidery. We have both manual and automatic screen printing presses, a full service embroidery department, and the best staff. We are dedicated to producing garments you can be proud of.

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What kind of products do you offer?

If you can think of it, we can probably get it. We offer the popular items like: t-shirts, caps, polos, tote bags, sweatshirts, hooded sweatshirts, baby doll t-shirts, ringer tees, baseball jerseys, shorts, sweatpants, jackets and fleece. We also offer specialty items including thongs, pinstripe baseball jerseys, oxfords, sweatpants, visors, robes, blankets, aprons, towels and more. We offer a wide range of colors and sizes; something to fit every need.

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If I upload my design, who owns the rights to the artwork/idea?

You retain full ownership of any design you upload to our site for us to print. We do not want or claim ownership of your ideas or artwork. Please only submit original work based on your original ideas. We cannot print designs that are trademarked or owned by another company (ie: no Disney characters or shirts from your favorite Band). The Top 10 Myths about Copyright are explained in this link (opens new window). You can read more about our intellectual property rights policy here (opens new window).

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What about print locations and print sizes?

We can print in many of the standard locations for garments (front center, front left chest, back center, back neckline) as well as many locations unique to screen printing and embroidery. This includes: sleeve prints, side and back printing for hats, and even custom locations based on your design. Our maximum print size for the front and back of adult shirts, tanks, and sweatshirts is 12 inches wide by 14 inches high. For even larger runs, we may be able to even push these limits based on your needs.

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Is there a minimum order size?

For screen printing, in order to give you the best prices, our minimum order is 24 pieces per design per garment color shade (24 white or light colors, or 24 dark colors).

For embroidery, the minimum is 12 pieces per design.

As your order size increases, the price per item decreases so you can earn more per sale.

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Is there a maximum number of colors you can print?

Our state of the art printing presses can handle up to 8 separate ink colors. Keep in mind, that by blending colors and layering ink (process printing), we can achieve amazing results with designs that seems to have an endless amount of colors.

While our service is geared to simplify the screen printing ordering process and fees, there are times when setup fees must be charged to offset the costs of printing a job.

Orders at 24 pieces can have a maximum of 2 colors printed on the front AND 2 colors printed on the back (or 4 total colors on a one-sided print) before there will be a screen/film fee of $27 per color above that amount.

Orders at 50 pieces can have a maximum of 4 colors printed on the front AND 4 colors printed on the back (or 6 total colors on a one-sided print) before there are screen/film charges of $27 per per color.

Any order with 7 colors or more on either side will require a minimum order of 100 pieces.

For more information on our fees please see our Terms of Service or feel free to contact us with your question.

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Can you do specialty printing like glow in the dark ink?

Yes. We can do all types of specialty printing to make your designs stand out from the crowd. This includes high density printing, puff printing, distressed look printing, 3-D embroidery, glow in the dark printing, use of metallic inks, glitter inks, and more. Some specialty printing requires additional fees.

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Who processes the orders?

All printing is done in house by Triple J Screen Printing and Embroidery out of Chico, California, USA. Our warehouse is also located here, and all customer orders will be shipped out from our location. All credit cards will be processed by PRINTMOJO.COM.

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How do I get paid?

Each month, you are paid for the amount of products you sell. You will receive a check for your profits, as well as reimbursement for the inventory you purchased that you sold that month. If you sold 20 t-shirts in March, you would receive a check via mail for the profits from your mark-up on these items, as well as the per item cost (x 20) you paid when purchasing your inventory. Checks are mailed 45 days from from the end of the month you made the sales. This allows us to offer customers a money back guarantee, and accounts for any refund or exchanges.

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I have a questions that wasn't answered here, can you help?

Of course. You can visit our help pages here, or you can contact us via email, phone, fax, or snail mail by visiting our contact page here.

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I'm sold! How do I get started?

Congratulations! Click here to Take The Next Step and join PrintMojo.

 

 

 

 

 

* Under special circumstances, we may require additional fees for more complicated runs. Read more in our Terms of Service or contact us if you have any questions about a specific design or print job.

 




 
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